Be Our Guest: Perfecting the Art of Customer Service
Walt Disney Company
208 pages, Paperback
ISBN: 0786853948
ISBN13:
Language: English
Publish: June 1, 2003
AudiobookBuisnessBusinessDesignLeadershipManagementNonfictionPersonal DevelopmentSelf HelpUnfinished
Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one’s customers. Reprint. 25,000 first printing.