Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
Jeffrey Gitomer
288 pages, Hardcover
ISBN: 188516730X
ISBN13:
Language: English
Publish: June 12, 1998
BuisnessBusinessLeadershipNonfictionPersonal DevelopmentSelf Help
Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.