Dealing With Difficult People
Harvard Business School Press
140 pages, Paperback
ISBN: 1591396344
ISBN13:
Language: English
Publish: December 1, 2004
Like others in the publisher’s Results-Driven Manager Series, this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversations, among other topics. Most of the articles include