Difficult Conversations: What To Say In Tricky Situations Without Ruining The Relationship
Anne Dickson
239 pages, Paperback
ISBN: 0749924985
ISBN13:
Language: English
Publish: 1104566400000
This book gives practical advice for building your assertiveness skills and communicating directly with others. Sample scenarios covering difficult conversations with your partner, friends and family, bosses and colleagues and shows you the right way to get your message across.