Telephone Triage Protocols for Nurses

This Windows-compatible CD-ROM contains adult, pediatric and obstetric protocols and their related home care instructions. A rapid-access guide, it helps the nurse to quickly detect the urgency of a caller’s problem. Suggests appropriate questions grouped according to degree of urgency, enabling the nurse to recognize who needs immediate medical attention, who should be seen within twenty-four hours, and who can be safely monitored at home. Also addresses legal issues to lessen risks of liability. Format provides setting up of a telephone triage program.